With a host of new challenges and responsibilities to tackle, new managers need training like never before. Managing people on a ‘trial and error’ basis can lead to discouragement and undesired consequences.
The PRO Manager is a facilitator guided short course, designed to equip new and existing managers with the necessary knowledge and skills of ‘people management’. Starting from the key foundational concepts, participants will learn how to manage people and gain crucial skills to shift from being an individual contributor to a professional manager who can achieve team success and drive bottom-line performance.
Using case studies, guided role play, group discussions, exercises and practice sessions, participants will discover how to adjust their management style and tackle new challenges.